Frequently Asked Questions
How long will it take to receive my order?
Ready to ship items typically go out within 1–2 business days.
Made-to-order items are completed in the order they're received. Please check the announcement banner at the top of the page for the most up-to-date lead times.
Need something fast? Reach out and we’ll do our best to help with rush situations.
Do you accept custom orders?
Absolutely. Whether you're looking to personalize an existing item or bring a completely new idea to life, we’re open to both. To get started, fill out our contact form or email TumblnTLeather@gmail.com with your idea. We’ll let you know if it’s something we can take on — we do reserve the right to pass on projects that are outside of our wheelhouse.
How do I know what size belt to order?
The best way to size your belt is to take an old one and measure from the buckle tongue (the prong) to the hole you use most. That measurement gives us the sweet spot — and we’ll build your new belt to allow a little room to tighten or loosen from there.
We’ll include a helpful visual guide on this page soon.
Do you offer returns or exchanges?
We stand behind our craftsmanship.
If there's ever a defect in the build or materials, we’re happy to repair or replace the item.
Ready-to-ship items in new condition can be returned within 30 days.
However, custom or personalized items are only returnable if there’s an issue on our end.
How should I care for my leather item?
Most of our leather goods are low maintenance.
If the leather ever feels dry or loses its luster, just apply a small amount of your favorite leather conditioner. We personally recommend Blackrock Leather N Rich or Smith’s Leather Balm — both made by family-run U.S. businesses.
And don’t forget: leather ages beautifully. Many of our pieces, especially bridle belts, will develop a rich patina over time — that’s part of the charm.
What kind of leather do you use?
It depends on the project:
- Bridle leathers come from Chahin Tannery
- Wallet interiors are often El Matador leather from Maker’s Leather Supply in Texas
- Most other materials come from Springfield Leather Co., just an hour down the road from our shop.
We choose leather for durability, beauty, and long-term wear — nothing here is mass-produced or low quality.
Do you offer gift cards?
Not at the moment — but if that’s something you’re interested in, we’d love to hear from you. Shoot us an email and let us know!